Many people use movers when they relocate from one house to another. If you are interested in going this route, it is helpful to know what makes a good moving company. This is especially important if you know anything about the agency you are considering, as having an idea of how a good moving company should work can allow you to see whether the one you have chosen is the best for you.
You should feel that the movers you chose are professional. Of course, this does not mean that they have to show up in business professional attire, but their attitude should be respectful. This means returning any phone calls, supplying you with the truck you asked for, and showing up on-time.
If you have boxes that are fragile and marked as such, the movers should treat them as if there were glass in each one, whether there is or not. You should be able to trust that your things are safe with them and will be treated carefully.
Mistakes and misunderstandings do occur sometimes, but a professional company should handle it well. Blaming you or getting defensive is a sign of an agency that does not treat its customers very well.
If the movers you select show up late due to unforeseen circumstances, or accidentally drop a box and break some items, most reputable companies will compensate you in some way. This may include free or discounted services, though an even apology and offering some other way to fix the issue is considered professional.
Some companies offer extra services free of charge to their customers, especially if you are buying one of their bigger service packages. For example, it is not unheard of for movers to provide moving boxes and duct tape free when you rent a truck and some employees to help you relocate.
If you are not offered such convenience, there is no harm in asking whether you get a discount on other products or services when you purchase a particular package.
Hopefully the company you choose is one that you will be proud to recommend to friends and family should they ever need help moving. When you do choose an agency, consider how you feel during the process, as good companies will make you feel like a valued customer.
Moving is never easy, so when you hire a service to help make the process run smoother, you should be able to get what you pay for.